This policy explains what personal information we collect when you use www.mbraerospacehub.ae or contact us, why we collect it, how we protect it, and the choices you have.

Mohammed bin Rashid Aerospace Hub (MBRAH) is the aerospace free zone developed by Dubai South at Al Maktoum International Airport, Dubai, United Arab Emirates. This website is owned and operated by Dubai South, which is responsible for the personal information collected through it.

In this policy, “MBRAH", “we", “us" and “our" refer to Mohammed bin Rashid Aerospace Hub and Dubai South as its developer and operator.

This policy applies to personal information we collect through the website, its enquiry forms and downloadable content, and through emails and calls that result from your use of the website. It does not cover information handled under a separate agreement, such as a lease or licence with MBRAH, which has its own terms.

We handle personal information in line with the data protection laws that apply to us in the United Arab Emirates and the Emirate of Dubai.

Information you give us

When you complete the enquiry form, email us, call us, or meet our team at an event, we may collect:

• your name, job title and organisation;
• your email address and phone number;
• the department you choose to contact (sales and enquiries, customer service, or media and marketing);
• the content of your message, including details of the facilities, space or partnership you are interested in;
• any other information you choose to share with us.

Information collected automatically

When you visit the website, our servers and cookies may record technical information, including your IP address, browser and device type, operating system, the pages you visit and for how long, the documents you download, the website that referred you, and the date and time of your visit.

Information from others

We may receive your business contact details from your colleagues, from event organisers where you have agreed to share them, or from Dubai South teams you have already dealt with.

We use personal information to:

• respond to your enquiry and route it to the right team;
• provide information about MBRAH facilities, availability and investment opportunities you ask about;
• arrange meetings, site visits and follow-up discussions;
• send updates, event invitations and news about MBRAH where you have agreed to receive them;
• operate, secure and improve the website, including understanding which content is most useful;
• detect and prevent fraud, misuse and security incidents;
• comply with legal and regulatory obligations and requests from competent authorities.

We do not sell your personal information.

We rely on one or more of the following grounds, depending on the purpose:

• Your consent, for example when you submit an enquiry, sign up for updates or accept non-essential cookies. You can withdraw consent at any time.
• Taking steps at your request before entering into an agreement, such as preparing information about a lease or facility.
• Legal obligations that apply to us.
• Our legitimate interests and public functions in developing and promoting MBRAH, running a secure website and responding to business enquiries, balanced against your rights.

Cookies are small text files stored on your device when you visit a website. We use them to make the website work, to understand how it is used, and to display embedded content.

You can block or delete cookies through your browser settings. If you block essential cookies, parts of the website, such as the enquiry form, may not work.

We share personal information only where needed for the purposes above, with:

• Dubai South departments and teams involved in handling your enquiry or relationship with MBRAH;
• service providers that host, maintain, secure or analyse the website, or help us send communications, under contracts that require them to protect your information and use it only on our instructions;
• government, regulatory, free zone or law enforcement authorities where we are required or permitted by law;
• professional advisers, such as lawyers and auditors, where necessary.

We do not share your details with MBRAH partners or tenants for their own marketing without your consent.

Some of our service providers may store or process information outside the United Arab Emirates. Where this happens, we take steps to make sure your information receives an appropriate level of protection, in line with applicable law.

We keep personal information only for as long as we need it for the purpose it was collected, including to meet legal, accounting and reporting requirements. Enquiry records are kept for as long as they are relevant to an ongoing or potential business relationship. When information is no longer needed, we delete or anonymise it securely.

We use technical and organisational measures to protect personal information against unauthorised access, loss, misuse or alteration. These include encrypted connections, access controls and regular security reviews. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we act promptly on any suspected incident.

Subject to applicable law, you may ask us to:

• confirm whether we hold personal information about you and provide a copy;
• correct information that is inaccurate or incomplete;
• delete your information where we no longer have a reason to keep it;
• restrict or object to certain uses of your information;
• stop sending you marketing communications;
• withdraw consent you have given.

To make a request, contact us using the details below. We may need to verify your identity before we respond. Every marketing email we send includes a link to unsubscribe.

The website is intended for businesses and professionals. It is not directed at children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has submitted information to us, please contact us and we will delete it.

The website links to partner websites, social media platforms and other third-party services. This policy does not apply to them. Please read their privacy policies before sharing information with them.

We may update this policy from time to time. The “last updated" date at the top shows when it last changed. Where changes are significant, we will highlight them on the website.

For questions about this policy or to exercise your rights, please contact us:

You can also read our Terms and Conditions.